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United States and its Territories

USPS First Class is $2.69! Free shipping on most purchases over $15* with coupon freeship.  *Postage will be calculated for items that do not qualify for free shipping due to over-sized and over-weight constrictions.

FREE SHIPPING (US First Class Mail via UPS Mail Innovations) is not valid outside the United States and its Territories.  Other shipping options may also be available at an additional cost.  Please contact us at (877) 298-7485 if you have any special shipping requests.  We will try to accommodate you as best we can.

First Class Mail Average Delivery:  4-7 business days to the 48 contiguous states; 7-10 business days to Alaska and Hawaii.

USPS Priority Mail (U.S. Territories & APO/FPO packages are shipped Priority) shipping is $6.99. 

USPS Priority Mail Average Delivery:  2-3 business days (in most cases)

In most cases, your order will be shipped within 24hrs after your order is placed completely. Orders placed on weekends will be processed on the next Monday.  This Processing Time is completely separate from the Shipping Time; therefore, Delivery Time is estimated to be: processing time + shipping time.  In some instances, there may be unexpected delays on the process of the shipment (mainly because of back-orders). If there will be a prolonged delay in processing your order, you will be notified by e-mail or by phone.

Also, you will be notified via e-mail once your order is shipped. You will be provided with tracking information.
 
Shipping Options:

In most cases, your order will be shipped within 24 hours after your order is placed completely. Orders placed on weekends will be processed on the next Monday.

 

Domestic

Ship to the following areas

Average Shipping Time

USPS First Class Mail

48 Contiguous States

 4-7 business days

USPS First Class Mail

Alaska and Hawaii

7-10 business days

UPS Ground*

(Only for packages over 1 pound)

50 States

5 business days (in most cases)

 

*Cannot deliver to PO Boxes

USPS Priority Mail

United States & its Territories (AS, FM, GU, MH, MP, PW, PR, VI)

2-3 business days (in most cases)
Up to 7 business days for U.S. Territories


* APO & FPO may require
additional Shipping Time (AA, AE, AP):


APO/FPO Overseas - Priority:  10-15 days average (Could even be less than 7 days depending on distance from regional military air hub)

APO/FPO Overseas - Parcel Post (over-sized packages):  Up to 3 weeks or longer


APO/FPO Remote Locations - Over 30 days is possible

November & December Holiday Rush:  Sometimes up to 60 days.

Your package may reach the port within the listed time above; however, military class postage times vary greatly.  Ask your local Postal Service Center (PSC) for more information on better estimates.

* Other express deliveries may require a signature upon delivery to ensure proper delivery.

International

Ship to the following areas

Average Shipping Time

USPS First-Class Mail
International

Any international address (see notes on international shipping below)

 About 20 business days


* CellularFactory ships worldwide with
UPS Mail Innovations. In order to offer the best possible shipping rates, international orders do not have tracking once the package leaves the United States.  Packages arrive via your country's postal service, and may take up to 3 weeks in transit.  Shipping charges are $7.99 US Dollars for all international orders. You will be responsible for any duty charges by your country.

Shipping Notes:

  • This free shipping offer is only good for limited time and may be stopped at any time.  All confirmed orders that were placed before the offer ends will receive the shipping cost they were quoted at the time the order was placed, regardless of the ship date.
     
  • On average, credit card orders are shipped the within 24 hours, following the receipt of your order. All orders received after 3:00 PM PST Friday and orders placed on the weekend will be shipped Monday morning.  Items in an order may be shipped separately, but you will not incur an extra shipping charge.  If items are shipped separately, you will be notified within the package. 
  • Most other online retailers will not ship to AE, APO, AP, FPO, or DPO addresses, but here at CellularFactory.com , we are happy to serve our customers in the Armed Forces, stationed at any AE, APO, AP, FPO or DPO address. However because these addresses can be in remote places that are very difficult to reach, we are not capable of covering the cost of insurance and postage.  Furthermore, we cannot guarantee delivery times because once the package has arrived at the Postal Service Center of an AE, APO, AP, FPO, or DPO the tracking ends. 

  • For orders damaged during shipping, please write "Return To Sender" on the package and give it to your local postman. Then visit our Return Policy and fill out the form. Choose "defective replacement" for Return Type. We will ship your replacement immediately after you have completed the following steps.

  • Ordinarily orders are shipped UPS Mail Innovations and should arrive between 4 to 8 business days from the order date. Please remember, once an order leaves our warehouse it is out of our control and the carrier is responsible for any unforeseen delays in your order's arrival, but we will do everything we can to help you get your order to you quickly.  Need help? Do not hesitate to call Customer Service at (877) 298-7485.
     
  • Unfortunately, we cannot combine multiple orders or add to orders already placed.  If you want to cancel your order please call our Customer Service specialists at (877) 298-7485.  Please note that we cannot cancel your order after it has been shipped, but you can return your order after you receive it by contacting Customer Service at (877) 298-7485 and getting a RMA. See Return Policy.
    Contact us if you have any questions about our shipping methods or the shipping status of your order.



  


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